I was recently involved in various phases of the Red Cross response to tornadoes in Kenosha County. While overall things flowed well and all of our service delivery goals were met, there are certainly areas for improvement. Here, I identify four areas for improvement. The improvements are mostly in speeding the delivery of initial services.
The identified areas are 1) Sheltering, 2) Disaster Assessment, 3) Mobile Feeding, and 4) Bulk Distribution. Additionally, it is my opinion that Staff Services must be involved in the early phases of the response.